Many love dolls are made of high quality medical silicone or TPE. All his love doll brands handled by Charm & Ko. are manufactured with safe and non-toxic materials for the human body and the environment, which have cleared safety standards such as RoHS, CE, and FDA.
Due to the recent rise in awareness of environmental issues, the love doll brand pays sufficient attention to the environmental quality of its products. Many of the love doll brands have their own certificates and reports, so many of them are open to the public.

A built-in or integrated vagina is exactly what it sounds like. The vagina is built into the doll just like a real woman.
A removable vagina is a sleeve or Fleshlight-like tube that can be inserted and removed from the doll. The tube is held in place by the doll’s labia.
Most customers prefer the integrated vagina as it offers the most realistic experience. However, a removable vagina is easier to clean and replace. However, when removing the detachable type vagina, it is easy to damage the main body, so Charm & Ko. recommends the integrated type.

The manufacturing process usually takes 14 to 28 business days, followed by 5 days for domestic delivery in China, export procedures, etc., and 2 to 2 days for transportation from China to Japan.
It takes about a month to receive the package. There may be exceptions to these times. There may also be longer delays during special Chinese holidays, such as Spring Festival and National Day.

A plain cardboard box with no letters or marks is used to pack love dolls. No one knows what’s inside except you.

Normally, products are handled as personal imports, and in the case of many doll brands, customs clearance fees are processed in advance for products destined for Japan. However, if the parcel is subject to a tamper-evident check at customs clearance, additional customs duties may be imposed. In that case, it is about 100 to 200 USD. At that time, the customer will be contacted by phone from the shipping company, etc. If the customer does not answer the phone multiple times, the product may be considered as refusal to receive the product and the product may be discarded. In such a situation, the seller, Charm & Ko, will be contacted and we will contact the customer by e-mail.
We are unable to contact the customs clearance/delivery company on your behalf. note that.

Care should be taken not to let her wear dark clothes. Her clothing is characterized by bright colors and softness. If the clothes are discolored, it may affect the doll. Also, if you plan to keep your doll clothed, it’s best to avoid heavy clothing such as denim or bony items such as corsets. Wearing tight or thick clothing can leave marks on the skin that will not go away after a while. You can dress your doll in any normal female clothes you like. We provide bust/waist/hip measurements for that.

As you want. Make up your love doll beautifully with cosmetics found at a store near you. Your doll will love it!

Charm & Ko.(https://charmko.store/) is a specialized EC service that handles only the oldest genuine love doll brand in Japan. There are no counterfeit or inferior sex dolls here.
Charm & Ko. is endorsed by his 25+ brands/manufacturers.

Charm & Ko. is the oldest e-commerce service for love dolls operated by a Japanese company in Japan, trusted by many brands.
Our staff who are proficient in Japanese, Chinese, and English help our customers purchase products.
Customers can purchase directly from manufacturers, but many brands focus on love doll manufacturing research and production and are not good at communicating with customers.
To fill this gap, Charm & Ko can quickly connect customers to doll factories on-site, allowing them to purchase their favorite products without a lifetime of communication.
In addition, Charm & Ko’s own sales promotion will be implemented in addition to the promotion led by the manufacturer, and you can purchase at a significant discount compared to the purchase price on the brand’s official website.

Customer service is very important to us.
Love dolls are handmade crafts made by craftsmen according to customer orders. In other words, at the stage when the customer completes the order of the product and the production starts, the labor cost of the craftsman, the material cost, etc. are consumed. Therefore, refunds cannot be made for problems other than the completed product being different from the order or an obvious mistake in the order.
If the love doll you received is defective, please contact us within 24 hours after receiving the item. If the doll is unused, we will repair or replace the doll depending on the level of defects.
All of his sex dolls carried by Charm & Ko go through a rigorous quality control process to ensure that the occurrence of these problems is minimal, but they do occur from time to time.

24 hours after the payment is confirmed, the order will be officially completed and the order will be sent to the factory. In other words, it is possible to cancel before this production order. If you need to cancel your order, please email us as soon as possible. We will get back to you as soon as possible.